Technical Support For Survey & Mapping Equipment - Canada


Cansel's experienced staff offers technical support on products, software and services, online, in person or over the phone. 

To expand on the one-to-one support firmware patches on your Trimble, TDS, Topcon or Pacific Crest equipment, take a look through our FTP site or contact us. You can download anything from executables to the latest tips and tricks and product manual for Faro.


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Long Term Cansel Support Plan

Cansel also provides a long-term Support Plan. Coverage includes telephone support from our network of experts with our new VOIP phone system and 20% discount on on-site training and training courses (Trimble certified courses only). Contact us for more information.

Hourly Service Program

The Hourly Service Program (HSP) is a pre-paid hourly service program providing you with access to Cansel's team of professionals throughout Canada. Program hours can be used for support on any Survey, Autodesk, Spectra and Mapping products purchased from Cansel – across all product and service categories. This program is used to keep you at the forefront of your industries by providing training, workflow optimization, project specific assistance, on-site support and consulting services.
View our HSP flyer for more information.

Post Training Support

We also provide post training support for those students who may have questions after they have completed a session at Cansel. This is offered through a 30 day online support basis and applies only to the application learned in class.

Email us, call 1.800.357.0561 or contact us on Twitter for further information.