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Darcy Roe

Customer Success Team – Calgary, Alberta

What does your role comprise of at Cansel?

I am with the Customer Success Team. I help customers instore as well as on the phones, along with a variety of other tasks.

What about your job makes you want jump out of bed?

I love how every day there is something new. On my way to work, I think about what the day will bring and its never what I thought which is always fun and exciting.

How long have you been at Cansel?

I started at the end of August 2020.

What do you think makes for a great day at work?

I was formerly in the Survey industry, and I know how frustrating it can be to have equipment not work or to run out of supplies. With that in mind, I love being able to get customers the right product and to get back to work in a timely and efficient matter that benefits both the customer and Cansel.

Describe yourself in one word.


What are you passionate about?

Sports! Football, Golf and Hockey.

What's your idea of a great vacation?

Either somewhere in the mountains near a lake with good golf, or travelling with my wife to explore new wineries and food.

Who would you want with you if you were stranded on a deserted island?

My wife for sure. I need someone to kill the spiders for me!

Where do you most want to travel, but have never been?

Japan! Love their culture and food.

If you were to create a piece of art, what would the subject be and why?

Probably a portrait of my dog Layla. She was the first pet my wife and I had.She meant a lot to us and we miss her lots.

How would your friends describe you?