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Cansel University: Our New Online Learning Portal

True North | Spring 2020

Introducing Cansel University - available in the coming weeks through your Cansel Support Plan! This platform will be available for you to obtain technical information your way when it is convenient for you. This new website will focus on bringing trusted answers to many of the common questions raised while in the field or around that pesky computer. These resources will have both PDF documents and videos to explain many processes and concepts - a 24/7 resource for you to obtain answers to technical problems in a way that is convenient to you.

We understand that it is not always possible to do training in person so along with providing support material, in the coming months Cansel will also be launching paid online training through this site.

Cansel University

View our online portal here.

Cansel’s technical support and professional services team has created hundreds of support documents over the years. Through GPS and Total Stations training, RPAS, LiDAR scanning, mapping and GIS support, our team has posted these quick tips, video tutorials and training sessions on this site. In a very organized, intuitive structure, these documents are now available on demand for all customers who have a Cansel Support Plan subscription.

These documents automatically format to whatever device you are using be it a tablet, smartphone or notebook computer. Customers with the Cansel Support Plan (CSP) will also benefit from the following:

  • Telephone and online support for technical software and hardware issues during and after start-up of product
  • Accelerated Priority Service: minimized downtime with quick response time
  • Unlimited support incidents
  • Extended telephone hours from 8am (AST) to 5pm (PST) for better coast-to-coast coverage
  • 20% discount on Trimble® certified on-site training and training course

We thank you for your business and we hope you embrace this new way of learning and making the most of the investment you have made in our hardware and software solutions.