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Standard Support Plan - Includes Priority Telephone And OnlineSupport For Technical Software And Hardware Issues During And AfterStart Up Of Product - 1 Year

SKU #452Model #CSP-STD-1

Standard Support Plan - Includes Priority Telephone And OnlineSupport For Technical Software And Hardware Issues During And AfterStart Up Of Product - 1 Year

SKU #452Model #CSP-STD-1
$495.00 / EA
Our Support Plan offers comprehensive protection against downtime from technical issues and knowledge gaps. By subscribing, you gain: Priority Support: Fast help from our expert team for quick problem resolution 24/7 Learning: Unlimited access to Can-Learn, an online platform with tutorials, classes, and guides on products, software, and workflows Automate and Simplify Your Survey Workflow: Access to Can-Flow, which automates survey workflows, integrates data, and simplifies CAD transfers. Streamlined data transfer reduces cleanup time and improves accuracy Features: Telephone & Email Support Extended telephone hours from 5am to 5pm (PST) Support Documents & Videos Webinars & Access to recordings Front of the line, Priority Support* Unlimited Priority Support Incidents 1 Seat Online Training Can-Learn 1 Seat Basic Can-Flow Feature Codes & Training 25% Discount on 1 seat - Quarterly Professional Development training for Engineers and Land Surveyors** *One office/location **Please check your provincial association for eligibility Response Time: 30 minutes to 1 hour Resolution Time: 2 to 3 hours

    Description

    Our Support Plan offers comprehensive protection against downtime from technical issues and knowledge gaps. By subscribing, you gain:

    • Priority Support: Fast help from our expert team for quick problem resolution
    • 24/7 Learning: Unlimited access to Can-Learn, an online platform with tutorials, classes, and guides on products, software, and workflows
    • Automate and Simplify Your Survey Workflow: Access to Can-Flow, which automates survey workflows, integrates data, and simplifies CAD transfers. Streamlined data transfer reduces cleanup time and improves accuracy

    Features:

    • Telephone & Email Support
    • Extended telephone hours from 5am to 5pm (PST)
    • Support Documents & Videos
    • Webinars & Access to recordings
    • Front of the line, Priority Support*
    • Unlimited Priority Support Incidents
    • 1 Seat Online Training Can-Learn
    • 1 Seat Basic Can-Flow Feature Codes & Training
    • 25% Discount on 1 seat - Quarterly Professional Development training for Engineers and Land Surveyors**

    *One office/location

    **Please check your provincial association for eligibility

    Response Time: 30 minutes to 1 hour

    Resolution Time: 2 to 3 hours

    Specifications

    • Package TypeStandard