We pride ourselves in delivering exceptional customer service. Read what some of our satisfied clients have to say.
Teck Coal Limited
Sean Gibson, Technican Survey, Engineering
“What impresses me about Cansel is that you can come with ideas and they will help you think outside the box for a solution. In the fast changing world of technology, this is what sets them apart. The team at Cansel not only has the equipment to do it, but the resources to unlock the potential of what is possible.”
Dougan & Associates – Ecological Consulting & Design
Lindsey Carter, GIS Analyst
“Cansel provides phenomenal product and customer support. When we were having issues with our Trimble Geo6000, Brock Kingston, Sales Manager, ensured that Dougan & Associates always had a reliable working unit while it was in for repairs. Receiving a loaner unit quickly was crucial, as it ensured that Dougan & Associates did not have project delays due to a device malfunction. Veronica Sew, technical support, responds quickly and is invaluable when troubleshooting issues. It is reassuring knowing Veronica and Brock are only a phone call away to address questions regarding our unit, account, training or product demos. Any concern is always resolved quickly."
Dillon Consulting Limited
John Fairs, Associate
“Always there for us! Cansel staff work as an integrated team to support us through thick and thin. Whether keeping us up to date on the latest solutions and hardware, or technical support and advice during challenging project configurations or conditions, their client focused approach ensures we are always successful.”
Kinder Morgan Canada
Farzain Malbari, Senior GIS Specialist
“It is a pleasure having Cansel as a trusted provider. We can depend on them for quick and quality support all the time.”
District of Saanich - Underground Service Division, Engineering Department
Colin Cocking, AScT, Chief Surveyor
“Hi Justin. I just wanted to say how much I appreciate the customer service you have been providing the District of Saanich. The quick response to inquires is very much appreciated. Also the quality of the products supplied through Cansel have not disappointed and we hope to continue to rely on Cansel to meet our operational needs in the future. You have been a reliable aid in getting me in contact with your training and service providers and I am lookng forward to using these services in the future.
The other departments at Public Works have also appreciated you putting them in contact with the different service providers through Cansel that they have required for their operational needs as well as providing them with products personally.
Unlike other sales reps I have delt with in the past, you have never been pushy and never made me wait long for a response to questions that I have needed quick responses to. Also your knowledge of the products and your practical survey experience gives me confidence that my department's needs are being met. It has been a pleasure working with you and I hope we can continue to deal with you on or upcoming equipment purchase of Spectra and Trimble products.”
Wacor Holdings Ltd.
Al Spani, Surveyor/Estimator
“I have been dealing with Cansel for numerus years and have always been given excellent service and deals from both Justin Lobel in field sales and Colleyn Roebuck in after sales they are both very helpful and go out of their way to solve my survey related problems, I highly recommend Cansel.”
Cansel provides solutions that facilitate high-quality, productive workflows and information exchange. Meet some of our clients and learn how our collaborations have transformed their business.
Geomatics Workflow Optimization
Partnership for Innovation